Privacy Policy

Effective Date: February 1, 2025

1. Introduction

ChatbotCEO, owned and operated by GatherSphere, is dedicated to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA) and its subsequent amendments. This Privacy Policy details how we collect, use, disclose, and protect your personal data when you interact with our website and services.

By accessing or using ChatbotCEO, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue the use of our services.

2. Personal Data We Collect

We collect personal data to provide and improve our services. This includes:

• Information You Provide: When you register or interact with our services, we may collect personal details such as your name, email address, contact number, company name, and any other information you choose to provide.

• Payment Information: If you purchase our services, we collect payment details necessary to process the transaction.

• Automatically Collected Data: When you visit our website, we automatically collect information such as your browser type, IP address, time zone, and cookies.

3. Purpose of Data Collection

We process your personal data for purposes including:

• Service Delivery: To provide, operate, and maintain our chatbot and automation services.

• Communication: To communicate with you regarding inquiries, transactions, updates, and support.

• Personalization: To personalize your experience and offer tailored recommendations.

• Analytics: To analyze website usage and improve our platform.

• Legal Compliance: To comply with legal and regulatory obligations under the PDPA.

4. Data Protection and Security Measures

GatherSphere and ChatbotCEO prioritize the security of your personal data. We implement robust measures, including:

• Technical Safeguards: Encrypted data transmission and secure servers.

• Administrative Measures: Access control policies to prevent unauthorized access.

• Physical Security: Secure facilities to protect data storage.

• Regular Audits: Regular security audits and compliance reviews.

• Employee Training: Staff training on data protection best practices.

While we strive to protect your data, no method of transmission over the internet is entirely secure.

5. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon your request, we will securely delete or anonymize your data, unless retention is mandated by legal obligations.

6. Sharing and Disclosure of Data

We do not sell, rent, or trade personal data. We may share data in the following circumstances:

• Service Providers and Partners: With third-party vendors who assist in service delivery (e.g., payment processing, hosting, analytics) under strict confidentiality agreements.

• Legal Compliance: If required by law or to protect our rights and the safety of our users.

• Business Transactions: In the event of a merger, acquisition, or asset sale, user data may be transferred under the same privacy safeguards.

7. Your Rights and Choices

Under the PDPA, you have the right to:

• Access: Request access to your personal data.

• Correction: Correct inaccuracies in your data.

• Withdrawal of Consent: Withdraw consent for specific processing activities.

• Deletion: Request deletion of your personal data, subject to legal limitations.

• Restriction: Restrict processing or object to automated decision-making.

For inquiries or requests regarding your rights, contact us at info@chatbotceo.co.

8. Cross-Border Data Transfers

If personal data is transferred outside Singapore, we ensure that adequate protection is in place, as required under the PDPA, to maintain the security and integrity of your data.

9. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in regulations, technology, or business operations. Any modifications will be posted on this page with the revised effective date.

11. Contact Information

For questions or concerns about this Privacy Policy or our data protection practices, please contact:

GatherSphere | ChatbotCEO
Address: 22 Sin Ming Lane #06-76 Midview City, Singapore 573969
Email: info@chatbotceo.co

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our data collection, use, and disclosure practices as outlined above.